New products usually get all the glory. Asset management software that has been around a long time just isn’t sexy. Or is it?
Infor EAM has been on the scene for 20+ years, but still gets a lot of love from analysts. Why? Because it is the very definition of a product that keeps evolving to fit changing needs–based on input from customers (or potential customers?) just like you.
Infor EAM is an enterprise asset management solution. That means it helps with things like tracking asset condition, providing preventative maintenance and alerts, extending asset life cycles, and, of course, managing work orders. But it goes far beyond the capabilities of a basic computerized maintenance management system (CMMS).
Keeping track of who has keys and access to facilities and systems has become a growing concern. Infor EAM built Key Management into its latest release, allowing managers to monitor the issuance and return of keys and fobs along with the management of associated locks and key rings.
Similarly, it was becoming a hassle to figure out who was housed in each work area, how to most efficiently move people between areas or facilities, and who was using conference rooms or expensive mobile equipment (especially important in hospitals). Infor EAM introduced space management, move management, and asset reservation capabilities to streamline and organize these activities.
Mechanics and other shop floor employees needed a way to easily access their work without having to interrupt their momentum to go into an office to log into a system. The solution? The maintenance kiosk, a large touchscreen on wheels. Mechanics, who often wear work gloves or have oily or dirty hands can more easily use this system that is similar to an airline boarding pass kiosk–a finger-driven experience designed just for them.
Case management is another new capability of our “old” friend, EAM. Unexpected events have presented a challenge, because in the past there wasn’t a way to track these events outside the work order process aside from attaching a note, which could sometimes skew work order reporting. Enter case management–a method for documenting events that don’t require a work order but still need to be monitored over time–such as a leak, a crack, or a corroded area.
But–don’t take our word for it. See what Technology Evaluation Center (TEC) has to say about the latest version of EAM–and why EAM’s capabilities just keep getting sexier.